With REPREVE™ performance fiber, we repurposed discarded plastic bottles into your new 36-Can Backpack softside cooler. Designed to make Earth (and you) very happy.
Igloo Products Corp. warrants its products to be free from defects in material or workmanship under normal use and service from the date of original purchase for the period listed on the chart below. This warranty is your exclusive warranty and there are no warranties which extend beyond the description on the face hereof. Igloo shall either repair the product free of charge or provide you with a replacement product if the product proves defective under the terms of this warranty. The warranty is valid for the original retail purchaser and is not transferable. Dealers, service centers, or retail stores do not have the right to change the terms and conditions of the warranty. Igloo is not responsible for incidental or consequential damage resulting from any malfunction. The warranty shall not apply to any product, or component thereof, which is not returned as stated below and/or which has been:
(1) Damaged through abuse, misuse or neglect,
(2) Damaged in an accident,
(3) Unreasonable use or used for any purpose not expressly stated in the product manual,
(4) Repaired or altered in any way, including electronic changes from its original configuration.
Any implied warranties including the implied warranty of merchantability are also limited to the durations indicated below. This warranty gives you specific legal rights and you may also have other rights which vary from state to state, province to province, and country to country. Please carefully review the care instructions for proper use and care of the product.
If you have issues with your igloo product that was purchased at a retail store, please return it to the retailer if it is within the retailers returns policy.
If the product is outside the retailer's return policy and within the igloo warranty service period for the product, you need to submit a warranty service request (see below). Please do not send your product back to igloo until instructed to do so by an igloo customer services representative.
Category: Warranty Terms*
Coolers - Hard and Soft Sides: 1 Year
Coolers - Thermoelectric*: 90 Days
Beverage Jugs: 1 Year
Water Bottles, Tumblers, and Travel Mugs**: Lifetime
Ice Substitutes: 90 Days
Electronic Components for Lighting, Speakers or Radio: 90 Days
Accessories: 1 Year
Replacement Parts: 1 Year
Super Tough: 3 Year
Rotomold (Sportsman and Yukon): 5 Year
Stainless Steel: 1 Year
Trailmate: 1 Year
IMX: 5 Year
BMX: 3 Year
Party Bar: 1 Year
Playmate: 1 Year
ReCool (Pulp): No Warranty
** These Igloo products are guaranteed against manufacturing defects for their lifetime. If a manufacturing defect is found, we will be happy to repair or replace your product. Proof of purchase must be provided upon request in order to verify warranty coverage. Please retain purchase receipts for your records.